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Frequently Asked Questions
Orders & Shipping
We currently ship both domestically and internationally. Shipping availability and delivery times may vary depending on your location.
Processing times typically take 1–3 business days for ready-to-ship items. Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Shipping times may vary during holidays or peak periods.
Once your order has shipped, you will receive a confirmation email with tracking information.
Express shipping options may be available at checkout depending on your location.
Custom Wetsuits
Yes. Our custom wetsuits are designed to provide a more personalized fit, comfort, and performance in the water.
Once your order is placed, our team may contact you to confirm sizing, measurements, and wetsuit specifications before production begins.
Production timelines vary depending on customization requirements, but most custom wetsuits are completed within 2–6 weeks.
Yes. Depending on the design selected, customization options may include colors, materials, thickness, and additional features.
Please contact us before ordering for special requests.
Products & Sizing
Please refer to our Size Guide for detailed measurements and fit recommendations.
If you need assistance, feel free to contact our team.
Yes. Many of our wetsuits and accessories are specifically designed for scuba diving, freediving, swimming, and ocean activities.
Please check each product description for intended use and specifications.
We carefully select performance materials designed for durability, flexibility, comfort, and movement in the water.
Selected products may feature premium neoprene materials, including Yamamoto neoprene.
Returns & Exchanges
Yes. We accept returns on eligible items within [X] days of delivery.
Items must be unused, unwashed, and in original condition with tags attached.
Due to the personalized nature of custom wetsuits, custom-made items may not be eligible for return or refund unless there is a manufacturing issue.
Please contact us within 48 hours of receiving your order and include photos of the issue so we can assist you promptly.
Care Instructions
We recommend rinsing your wetsuit thoroughly with fresh water after each use and allowing it to air dry away from direct sunlight.
Avoid harsh detergents or machine drying.
Store products flat or hanging in a cool, dry place away from prolonged sun exposure.
Contact & Support
You can reach us through our Contact Us page or by email at: heather@dssllc-us.com
We’re always excited to connect with ocean lovers, divers, and creators aligned with our brand.
Please contact us with your details and social profiles.







