Privacy Policy

Last Updated: August 29, 2026

Drexel Scuba and Swimwear LLC ("Drexel Scuba and Swimwear," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or purchase our products.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our online store and related services.

Information We Collect

Depending on how you interact with our website and services, we may collect information including:

Your name, email address, telephone number, billing address, and shipping address
Order history, products purchased, transaction details, and customer-service history
Custom-order information, including measurements, specifications, design selections, logos, artwork, and other information you voluntarily provide for the production of custom products
Payment and transaction information processed through Shopify and our payment-service providers
Device and technical information, such as IP address, browser type, device type, operating system, and similar identifiers
Website activity, such as pages viewed, products viewed, interactions with our website, referring websites, and shopping activity
Information submitted through contact forms, customer-service inquiries, account registrations, newsletter subscriptions, or other communications with us

Payment-card information is generally processed directly by our payment providers. Drexel Scuba and Swimwear does not receive or store complete payment-card numbers except to the extent permitted or required by the applicable payment-processing service.

How We Use Your Information

We may use personal information to:

Process, fulfill, and manage orders
Manufacture and customize wetsuits, semi-dry suits, and other custom products
Confirm measurements, specifications, design selections, and customer approvals
Process payments and transactions
Arrange shipping and provide tracking information
Communicate regarding orders, production status, customer-service matters, returns, repairs, or other requests
Maintain customer and transaction records
Detect, investigate, and prevent fraud, abuse, security incidents, or unauthorized activity
Operate, maintain, analyze, and improve our website, products, services, and customer experience
Understand how customers interact with our website
Provide marketing or promotional communications when permitted by law and consistent with your communication preferences
Comply with applicable legal, regulatory, accounting, tax, and business-record requirements
Protect the rights, property, safety, and security of Drexel Scuba and Swimwear, our customers, and others

Shopify and Service Providers

Our online store is powered by Shopify.

Shopify and other companies that help us operate our business may process certain personal information on our behalf or in connection with services they provide.

We may disclose information to service providers and business partners that assist us with functions such as:

Ecommerce and website hosting
Payment processing
Order fulfillment and shipping
Manufacturing and production
Email and customer communications
Website analytics
Fraud prevention and security
Marketing and advertising
Information technology and website support
Accounting, legal, and other professional services

These companies may receive personal information reasonably necessary to provide their services to us.

Some service providers may also process personal information according to their own privacy policies and legal obligations.

Advertising, Data Sharing & Targeted Advertising

We do not rent customer mailing lists or personal information for independent use by unrelated third parties.

However, depending on the Shopify services, analytics tools, advertising technologies, social-media integrations, or other services enabled on our website, certain disclosures of personal information may be considered a "sale," "sharing," or use for "targeted advertising" under applicable U.S. state privacy laws.

Where required by applicable law, customers may have the right to opt out of these activities.

Available privacy choices and opt-out mechanisms may be provided through our website or Shopify's customer privacy features.

Cookies & Similar Technologies

We and our service providers, including Shopify, may use cookies, pixels, tags, local storage, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may be used to:

Keep the website functioning properly
Remember customer preferences
Maintain shopping-cart and checkout functionality
Analyze website traffic and performance
Detect fraud and maintain security
Understand customer interactions with our website
Personalize content or advertising where permitted

Depending on your location and applicable law, you may be given options regarding non-essential cookies or other tracking technologies.

You may also control certain cookies through your browser settings. Disabling cookies may affect the availability or operation of some website features.

Marketing Communications

If you choose to receive marketing emails or other promotional communications, we may use your contact information to provide information regarding products, promotions, events, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the communication or by contacting us.

You may continue to receive transactional or service-related communications concerning orders, customer-service requests, custom-product production, shipping, account activity, or other transactions even if you unsubscribe from marketing communications.

Custom Orders

Customers purchasing custom products may provide measurements, photographs, logos, artwork, design preferences, or other information necessary to produce their order.

We use this information to manufacture, review, fulfill, service, and maintain appropriate records concerning the custom order.

Customer-provided logos or artwork may also be provided to manufacturing or production partners as reasonably necessary to complete the customer's authorized customization.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights relating to your personal information, including the right to:

Request access to certain personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Obtain a copy of certain personal information
Withdraw consent where processing is based upon consent
Opt out of certain marketing communications
Opt out of certain uses or disclosures that may constitute the sale or sharing of personal information or targeted advertising
Appeal certain decisions concerning a privacy request where required by law

These rights are subject to applicable legal limitations and exceptions.

We may need to verify your identity before processing certain requests.

To submit a privacy request, please contact us using the information below or use any privacy-choice tools made available through our website.

Children’s Privacy

Our website and products are not directed to children for the purpose of collecting personal information from them independently.

If a parent or legal guardian provides information concerning a minor in connection with an order, including measurements for a custom garment, we use that information only as reasonably necessary to provide the requested product or service and for related business and legal purposes.

Legal Disclosures

We may disclose personal information when reasonably necessary to:

Comply with applicable law, legal process, court orders, or governmental requests
Protect our rights, property, customers, employees, or business
Investigate suspected fraud, security incidents, or unlawful activity
Enforce our agreements or policies
Complete or evaluate a business transaction such as a merger, acquisition, financing, sale, or restructuring

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or regulatory obligations.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or personal information associated with you, please contact:

Drexel Scuba and Swimwear LLC
Email: heather@dssswimwear.com