Shipping & Returns Policy

Shipping Policy

We bridge the gap between high-performance engineering and global delivery.

Ready-to-Ship (Resort & Shore): Orders for graphic tees and stock resort wear are
processed and dispatched within 2-3 business days.
Custom Wetsuit Production: Every Yamamoto #38 suit is handcrafted to your exact specifications. Please allow 6–8 weeks for production before your suit is shipped.
Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number.
Duties & Taxes: For international orders, please be aware that the recipient is responsible for any local customs duties or import taxes.

To maintain the highest hygiene and quality standards, we have specific requirements for
returns:

Resort & Shore Collection: We accept returns on unworn, unwashed swimwear
and apparel within 14 days of delivery. All original tags and hygienic liners must be
intact.
Custom Wetsuits: Because these are built-to-order with your specific logo and measurements, all sales are final on custom neoprene. We do not offer returns for change of mind.
The "Fit" Commitment: We want your suit to be your second skin. If there is a fit issue with your custom order, please contact our studio within 7 days of delivery so we can assist with a solution.

Processing: Once your return is received and inspected, we will notify you of the
approval or rejection of your refund.
Method: Approved refunds are processed back to your original payment method within 5–10 business days.
Defects: If an item arrives with a manufacturing defect (e.g., seam failure or material flaw), we will provide a full refund or a priority replacement at no cost to you.
Exclusions: Shipping costs are non-refundable. Items marked as "Final Sale" are not eligible for return or refund.